"Knowledge and experience drive the technology, while honesty and sincerity drive the relationship."


Frequently Asked Questions

 Below are some commonly asked questions that will hopefully provide some answer to some of your questions regarding HPG and what we do.
  1. Q

    Do you peform installs or do any service work?


    We do not perform installs or do any maintenance work. We are a provider of quality HVAC equipment and parts. We work together with contractors to support them in the field to delivery and commission our products.
  2. Q

    Are you open on the weekends?


    HPG is not open on weekends. However we have an after hours service where parts can be supplied in emergency situations.
  3. Q

    What forms of payment do you accept?


    We accept cash, post-dated cheque, Mastercard and VISA.
  4. Q

    How do I open an account?


    Opening an account with us is easy and provide a history of your transactions for record purposes. It also affords better payment terms and conditions than a cash account.
  5. Q

    Do you deliver equipment to the boiler room?


    Our certified riggers deliver the units right to the boiler pad pending site access. We also disassemble and reassemble the boilers and perform a variety of other tasks to provide the best service posssible.
  6. Q

    Do you do any design work?


    We often collaborate with contractors and visit job site to determine the most efficient and cost effective layout for piping and equipment. We have a wealth of experience and we are pleased to weigh in on the proper practice as well as provide incentives and paybacks.
Couldn't find what you were looking for?
Reach Out!